Tenant Newsletter - Issue 1
This is MRAC’s first newsletter for 2024 and the year is already going so fast. We have a new Housing Support Coordinator and have been busy reviewing and making improvements to this valuable service which supports our tenants and prospective tenants.
Karen Court
CEO
Rent Increases
As we advised in the last newsletter, MRAC have now Increased Rents in January.
If you receive Commonwealth Rent Assistance (CRA) through Centrelink, please use the letter and Form 10 you would have received in the post to take to Centrelink so they can increase your rent assistance payments accordingly.
If you are unsure if your rent has been Increased please contact the office as soon as possible.
Reporting Maintenance to MRAC Staff
Following the launch of our new website, tenants can now report non-urgent maintenance matters online to skip the phone que.
However, all maintenance reports still need to come through MRAC staff before contacting the contractor. To report maintenance matters, please either call reception on 9923 0055, report online via our website or, alternately, please call our After-Hours line on 0437 062 830