Once MRAC receives a completed application form and all the necessary documents, it usually takes two weeks for your housing application to be assessed. If it takes longer, it means we are waiting on your references or you may still need to provide additional information. If you have given us the information we need and you haven’t heard from us, please give us a call so we can tell you what is happening.
This is the most frequent but most difficult question to answer because every application and property is different. We match applicants to properties depending on a whole range of things, including where you want to live and how many bedrooms you need, so it is not as simple as a single place in a queue or a number on a waiting list. Some areas have long waiting lists and other areas have shorter waiting lists. MRAC provides long-term stable housing, so tenant turnover is not fast. MRAC does not provide priority or emergency accommodation.
We will let you know when we have matched you with a suitable home. In the meantime, give us a call to check on your application at any time. If you change your address or telephone numbers, please make sure we know.
One of our core values is transparency, so we are happy to answer any questions you have and explain how we have made each decision by following the Corporation’s approved policies. Some decisions can be appealed. Please see our appeals policy.
Congratulations. There are a few things that need to happen before you move into your new house. All new tenants must pay four weeks’ rent as a bond plus two weeks’ rent in advance. Many MRAC tenants are eligible for the bond assistance loan scheme through the Department of Communities Housing. Once the Department provides unconditional approval, MRAC can arrange for you to sign the tenancy agreement and bond forms and give you the keys to the property.
All new tenants need to pay a bond of four weeks’ rent as well as two weeks’ rent in advance.
Many MRAC tenants are eligible for the bond assistance loan scheme through the Department of Communities Housing.
As with commercial and private real estate agents, your security bond is lodged with the Department of Commerce Bond Administrator. At the end of your tenancy agreement, the security bond will be refunded to you less any outstanding charges and costs.
Your first MRAC tenancy agreement is a ‘fixed term’ agreement for six months. We will visit you at least twice during this time. Once you have completed your first six months and have shown you can pay your rent on time and look after the property and once you have settled into the location, you can transfer to a ‘periodic’ tenancy. A periodic tenancy means that as long as the rent is paid, the property is looked after and you are settled in the neighbourhood, you can stay there for as long as you want. Some of our tenants have been happily living in the same home for over 25 years.
If your circumstances have changed, you can apply to transfer to another property or another area. There are restrictions on transfers, and the MRAC eligibility policy covers these. Download the application form and apply here. Not all transfer applications are approved, as there are many people on MRAC’s waiting lists. Please see the MRAC transfer policy for details.
Contact the office as quickly as possible so MRAC can work with you to find a solution. You may be eligible for the Private Rental Aboriginal Assistance Loan Scheme (PRAAL) through the Department of Communities to support you to keep your home.
MRAC does not charge income related rents, so if your circumstances change and your income increases, your rent stays the same. If you are struggling to pay your rent because you are not working or your Centrelink payments have decreased, please phone the office. MRAC can look at other alternatives with you and provide you with a range of options so you can make an informed decision on what to do next.
If you have a fixed-term tenancy (meaning you have an end date to your tenancy), legally you are obliged to pay rent until the end of your tenancy. It is always better to talk to us first, as we may be able to shorten that time frame for you. You must talk to us as soon as possible. If you have a periodic tenancy (a tenancy with no end date), you must give MRAC three weeks’ notice.
We would love to explore this with you, so please give us a call. MRAC is supportive of Aboriginal tenants moving into home ownership. There are some rules around selling our properties and the MRAC Board of Directors, while supporting Aboriginal home ownership, must put the needs of the Corporation first; that is, they must make a decision in the best interests of MRAC.
If there are any problems or if you have accidentally caused damage to your property, please fill out our Maintenance Request Form.
For life-threatening emergencies, including fire and major storm damage contact 000.
For urgent emergencies contact 0437 062 830. This number is available after hours. Urgent emergencies include taps that tingle when you touch them as this can cause electric shock, exposed electrical wiring, major water leaks and security problems. If your toilet is blocked or your septic tank is overflowing, contact us immediately so we can fix it for you.
We do sell properties and buy new ones from time to time. We sell existing properties to make sure we have good quality, low- maintenance homes in areas where they are most needed.
MRAC has made the difficult decision to move out of some areas where the Corporation has been operating. Housing in areas with low or no demand cost the Corporation money to run. As MRAC does not receive any government funding, it must operate in a financially viable way to protect the Corporation’s future. MRAC no longer operates in Mount Magnet and will transition out of Meekatharra and eventually Denham. The Corporation does not plan divestments in other areas at this stage.